Privacy Policy

1. PURPOSE

Compass Maternal LLC ("Compass Maternal," "we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of the personal and health-related information you choose to share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website at www.compassmaternal.com (“Website”), participate in our educational programs, or use our maternal education, birth preparation, pregnancy and postpartum planning, and consulting services (collectively, the "Services").

The information and Services provided through this website are not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, midwife, or other qualified health provider with any questions you may have regarding a medical condition or pregnancy-related concern, and never disregard professional medical advice or delay seeking it because of information obtained from this website.

2. ACCEPTANCE OF THIS PRIVACY POLICY

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy and our Terms of Use (incorporated herein by reference). Information may be collected, used, and disclosed as described in this Privacy Policy.

3. INFORMATION WE MAY COLLECT

Personal Information. We may collect personal information that you voluntarily provide when you use our Website or Services. This information may include your name, mailing address, email address, telephone number, date of birth, payment information, and other information you choose to provide. Depending on the Services you request, we may also collect information you voluntarily share regarding your pregnancy, fertility history, birth preferences, postpartum experiences, family circumstances, reproductive goals, healthcare experiences, and other information relevant to providing the Services.

Please note that Compass Maternal LLC is a consulting business and is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Accordingly, HIPAA does not govern our collection, use, or disclosure of information. Our privacy practices are described in this Privacy Policy.

We collect this information only when you voluntarily provide it and use it for the purposes described in this Privacy Policy.

Non-Personal Information. We may automatically collect certain non-personal information when you visit our Website, including information about your browser, device, IP address, operating system, referring website, pages viewed, dates and times of access, and other usage or analytics information that does not, by itself, identify you personally. We use this information to operate and improve the Website and Services, better understand how visitors use the Website, maintain the security of our systems, and for other legitimate business purposes.

4. HOW WE USE YOUR INFORMATION

We use the personal information you provide only as necessary to deliver, operate, and improve our Services. Specifically, we may use your information to:

• Provide, personalize, and administer our Services;
• Schedule and confirm consultations, programs, or sessions;
• Process payments;
• Communicate with you regarding your participation, questions, or requests;
• Send administrative communications, including updates to this Privacy Policy;
• Improve our website, Services, and overall client experience; and
• Comply with applicable legal and regulatory requirements.

We do not sell, rent, or trade your Personal Information for marketing purposes.

5. HOW WE SHARE YOUR INFORMATION

We may share your information with trusted third-party service providers who assist us with operating our business, such as website hosting providers, scheduling platforms, electronic forms providers, client management systems, payment processors, video conferencing platforms, email communication services, and other technology providers. These parties are required to protect your information in a manner consistent with this Privacy Policy.

We will not disclose your personal or health-related information except as described in this Privacy Policy, with your authorization, or as otherwise permitted or required by law. Specifically, we may disclose Personal Information if required by law or in good faith belief that such action is necessary to: (a) comply with legal obligations or government requests; (b) enforce our Terms of Use; (c) address fraud, security, or technical concerns; or (d) protect the rights, property, or safety of our clients or the public.

Compass Maternal LLC is based in the United States. In the course of providing our Services, your information may be securely accessed while we are traveling or working outside the United States. We use reasonable administrative, technical, and physical safeguards to protect your information regardless of where it is accessed. By using our Services, you acknowledge that your information may be accessed from countries with privacy laws that differ from those in your state or country of residence.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to improve website functionality, analyze site traffic, and enhance your user experience. Cookies are small data files placed on your device when you visit our website.

We may use cookies and technologies for the following purposes:

• Analytics (e.g., understanding how visitors use our website);
• Scheduling and session management tools embedded in our website; and
• Marketing or advertising pixels, where applicable.

You may disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of portions of our website. Where applicable laws require it, we will provide a mechanism to opt out of non-essential tracking technologies.

7. CONFIDENTIALITY AND SECURITY

We recognize that much of the information you may choose to share with us including reproductive health information, pregnancy-related information, fertility history, birth preferences, and postpartum experiences is personal and sensitive. We treat all personal information you provide as confidential and maintain reasonable administrative, technical, and physical safeguards designed to protect it from unauthorized access, use, or disclosure. We will not disclose your personal information except as described in this Privacy Policy, with your authorization, or as otherwise permitted or required by law.

To help protect your privacy, you should not submit medical records, protected health information, genetic testing results, or other sensitive clinical documents through website forms or general email unless we have specifically requested them from you in writing, and in which case you should send only through a secure communication method designated by Compass Maternal LLC.

Although we use reasonable safeguards to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security, and by using the Services you acknowledge and accept this inherent risk.

8. YOUR RIGHTS AND CHOICES

You have the right to request access to or a copy of the information we hold about you, as well as to request corrections to any inaccurate or incomplete information. You are also welcome to ask questions at any time about how your information is used or stored.

You may opt out of receiving promotional or marketing communications at any time by following the unsubscribe instructions included in our emails. Please note that even if you opt out of promotional communications, we may still send you important administrative messages, such as updates to this Privacy Policy or notices related to your participation in our Services.

To exercise any of the rights described in this Privacy Policy, please contact us using the information provided in Section 12 below.

9. PRIVACY RIGHTS AND INTERNATIONAL CLIENTS

Depending on your state or country of residence and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, deletion of, or a copy of your personal information, or to object to or request restrictions on certain processing activities. We will respond to such requests in accordance with applicable law.

Compass Maternal LLC is based in the United States. If you access our Website or use our Services from outside the United States, you acknowledge that your personal information may be collected, stored, and processed in the United States and may also be securely accessed by us while traveling or working outside the United States. We maintain reasonable administrative, technical, and physical safeguards to protect your information regardless of where it is accessed. By using our Services, you acknowledge that your information may be accessed or processed in countries with privacy laws that differ from those in your state or country of residence.

10. CHILDREN'S PRIVACY

This website and our Services are intended for users 18 years of age or older. Compass Maternal does not provide Services intended for children. Information about children or newborns should only be provided where directly relevant to the Services requested, and only by a parent or legal guardian.

We do not knowingly collect personal information from anyone under the age of 18 without the consent of a parent or guardian. If we learn that we have inadvertently collected personal information from a minor without parental or guardian consent, we will delete that information as soon as possible. If you believe we may have collected information from a minor in violation of this policy, please contact us at the email address listed in Section 12.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or applicable law. Updates will be posted on our website with a revised effective date. Continued use of our website or Services following any posted update constitutes your acknowledgment of the revised Privacy Policy.

12. CONTACT INFORMATION

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

Compass Maternal LLC
Email: admin@compassmaternal.com